Last modified May 24, 2018
Collection and Use of Personal Information
What personal or other information do we collect?
We process Personal Information that comes from three sources: information you provide, information we receive from other sources, and information collected automatically. “Personal Information” includes, but is not limited to, first and last name, street address, city, state, zip code, telephone and fax number, and email address.
We collect your Personal Information when you provide it to us voluntarily through various activities on our Site. For example, we collect Personal Information when you send an email to CCC, join a mailing list or participate in other activities on our Site.
We also collect Personal information from the public domain about individuals who work at companies with whom we are seeking to build a business relationship, for purposes of generating leads. In some cases and where permitted, we use third-party services that perform these online searches for us. This information typically consists of business contact details. As part of our recruitment process, we collect information from the public domain that individuals post on professional networking sites and job boards.
In furtherance of our employment relationship with our employees and related legal and compliance requirements, employees may provide their personal information to us, such as name, contact information, age/date of birth and social security number.
We may receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, information about your mobile or other device including device-type and device identifier, operating system and platform, a unique reference number linked to the data you enter on our system, login details, clickstream data, details of your activity on our website with date/time stamps including the pages you visited, searches you made and services purchased.
How do we use your Personal Information and what is the related legal basis?
To provide you with our services, e.g. to send service messages, process payments and/or fulfil orders. Our legal basis for doing so is that it is necessary for the performance of a contract with you.
To help us communicate with you effectively should you try to contact us via our Site. Our legal basis for doing so is that it is necessary because you have asked us to do something prior to entering into a contract.
To provide you with information about our other services that are similar to those you have already purchased or enquired about. Our legal basis for doing so is that we have a legitimate business interest in contacting you in this way due to your previous purchase or inquiry.
If you have subscribed to one of our services, we may use your Personal Information to send you emails (or other communications such as mail, phone or SMS) with details of our or third party goods or services which may be of interest to you including information about special offers or promotions. Where you have subscribed to our services as part of your business requirements then our legal basis is that we have a legitimate business interest in providing direct marketing to you. Where you have subscribed to our services on an individual subscriber basis (unconnected to a business requirement) then our legal basis for doing so is that you have provided your consent.
If, at any time, you decide you do not wish to continue receiving these communications, you may opt out as described below.
CCC will not sell or rent your Personal Information to third parties for marketing purposes and will require our service providers not to use it for these purposes without your consent.
To whom do we disclose Personal Information?
CCC discloses your Personal Information to our services providers, including Agile CRM, Mailchimp, Woocommerce, CCC’s Site hosts and monitoring providers, and other relevant providers that assist CCC in business operations.
CCC reserves the right to disclose your Personal Information to respond to a subpoena, court, search warrant or other legal process, to defend CCC against legal claims or, if CCC determines it is necessary, to investigate or take action in connection with activities that we suspect are illegal, threaten the safety of any person, are in violation of the Terms, or for other reasons that we determine in good faith are necessary or appropriate.
What are your rights in respect of your Personal Information?
You have the following rights in respect of your Personal Informartion:
a) to withdraw your consent at any time. You can do this by clicking unsubscribe on any email we send to you;
b) to object to us processing your Personal Information for direct marketing purposes;
c) to obtain a copy of your Personal Information which we hold about you.
d) the right in certain circumstances to:
Have your Personal Information erased
Restrict processing of your Personal Information
Object to the processing of your Personal Information
Cookies can be used to do lots of different things, like recognize you when you visit CCC, remember your preferences, and give you a personalized experience that’s in line with your settings. Cookies also make your interactions with CCC more secure, faster and more convenience.
We are using the following tools to place cookies on your device:
- Google Analytics
- Our On-line Shopping System (Support Offset) powered by Woocommerce
CCC uses reasonable precautions to host and maintain the Site in a secure manner and to safeguard it from unauthorized access. Please note, however, that no transmission through the Internet can be guaranteed to be 100% secure, so you submit information at your own risk.
Location of Servers; Transfer of Information to the United States; Other Transfer
Our servers are located in the United States. If you are located outside of the United States, be aware that the information you provide will be transferred to the United States. By using our Site or providing your Personal Information to us, you consent to this transfer and to the collection, storage, processing and use of your Personal Information in the United States. In addition, our service providers may not be located in your geographic area in the U.S.; by providing your Personal Information on the Site, you also consent to the transfer of your data to these service providers.
If you do not wish to receive promotional communications (e.g., by e-newsletters, e-mail messages, or postal mailings about CCC’s programs), please inform us by sending an e-mail to email@example.com. Please indicate if you wish to discontinue receiving communications sent through only certain methods but not others.